AMUD Accepts
Cash - Check - Money Order - Bank Draft - Credit Card - Online Payment
CASH, CHECK or MONEY ORDER PAYMENTS
Payments are received in the AMUD office during normal office hours: Monday through Friday 8:00 a.m. to 4:30 p.m. A night drop is available for after hour payments, (please include a Payment Stub with payment to insure payment is credited to the correct account.)
BANK DRAFT PROGRAM
Acton Municipal Utility District (AMUD) has a Automatic Bank Draft Program to draft your monthly account billing directly from customer bank account.
Please call the office to request a Bank Draft Form or print the Bank Draft Form from our web site and return to AMUD with a voided check.
It can take up to 30 days to set up an account for ACH Debits, therefore you may need to send in a payment for the first month. You will still receive a monthly billing statement every month. Your bill will say “Drafted Do Not Pay” once the ACH debit is set up. All drafts are processed on the due date. This agreement will remain in effect until AMUD terminates it or receives written notification of its termination from the account holder and has sufficient time to act on it.
CREDIT CARDS
Acton Municipal Utility District (AMUD) accepts Visa, Master Card and Discover Card and now accepts Credit Card Payments by phone or by mail using the payment stub on the back of your billing statement.
Please call the office to request a Bank Draft Form or print the Credit Card Payment Form from our web site and return to AMUD.
It is the responsibility of the customer to provide correct information to AMUD and to have funds available for payment. In the event that a charge against a bank card account is denied, all late charges will apply. Payments not received by AMUD prior to due date will result in late charges.
Monthly drafted credit card payments are processed on the due date. Customer will be charged a late fee if credit card payment is denied. Any abuse of this privilege will result in automatic removal from the draft credit card payment program.
AMUD reserves the right to refuse or terminate automatic credit card payment services. This agreement will remain in effect until AMUD terminates it or receives written notification of its termination from the account holder and has sufficient time to act on it.
To authorize a credit card payment in the office:
Provide the receptionist with your credit card; the card must be processed through the card reader.
To authorize a credit card payment over the phone:
Provide the receptionist with credit card information and wait for credit card approval to complete transaction.
To authorize a one time credit card payment by mail:
Fill out payment stub authorization below and return to AMUD. One Time Credit Card charges will be processed and applied to your account on the day it is received in the office. Make sure to check the “One Time Credit Card Charge” box.
To authorize an automatic monthly credit card payment by mail:
Fill out payment stub authorization below and return to AMUD. Your credit card payment will be applied to your account each month on the day that your bill is due.
Make sure to check “Draft Credit Card Monthly” box. (If box is not checked it will be assumed that you intended a one time credit payment option.)
Online Payment Warning
Please be aware that if you are using an online service to pay your water bill you need to allow 7-10 days for your payment to reach us through the mail. Payments are posted to your account on the day they are received in the office. We do not accept electronic transfers directly from outside sources.